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Real Estate Professionals

Individual Notary — User Guide

Run a notary practice on the marketplace — quotes, sessions, verifications, and payouts.

estateTT is a technology platform. It does not provide legal advice, certify legal outcomes, or replace qualified legal or notarial advice. Notarial acts, authentication, and legal determinations remain the responsibility of the qualified professionals who perform them.


Overview

The Individual Notary workspace runs a marketplace practice end-to-end: quote requests arrive → you price and schedule → sessions run with live video and signing tools → payments confirm → reviews build your public reputation. Your profile in the notary marketplace is what generates the demand.

Setup order matters: a profile without availability means quoting blind; availability without a payment connection means accepted quotes that can't pay out.


Getting Started

  1. Sign up as "Notary Public" and confirm your email
  2. Settings > Professional profile — bio, photo, credentials (license details live under Licence & credentials): this is what clients compare when choosing a notary in the notary marketplace
  3. Settings > Client payments — connect your PayPal account (or invoice clients directly). You receive 100% of your fees directly — estateTT never holds your money
  4. Availability — set your session windows before quotes arrive; it gates the slots you offer when scheduling — so quote only times that fit inside it
  5. My Services — define what you offer (property signings, document notarization, oaths) with pricing

Sidebar Navigation

#LabelHrefIconDescription
1Overview/dashboard/notaryLayoutDashboardOverview of your activity
—Ask AI/dashboard/ask-aiBotAI assistant
2Pipeline/dashboard/notary/leadsBriefcaseLead tracking (badge: new leads)
3Active Sessions/dashboard/notary/sessionsClockLive and scheduled sessions
4Appointments/dashboard/notary/calendarCalendarScheduled appointments
5Availability/dashboard/notary/availabilityActivityYour availability calendar
6My Services/dashboard/notary/servicesShieldCheckService offerings
7Clients/dashboard/notary/clientsUsersClient management
8Verifications/dashboard/notary/verificationsUserCheckUploaded ID review records
9Quotes/dashboard/notary/quotesFileTextQuote management
10Payment reviews/dashboard/notary/paymentsCreditCardConfirm session payments (badge: awaiting review)
11Assessments/dashboard/notary/assessmentsClipboardCheckAssessment tasks
12Documents/dashboard/notary/documentsFileCheckDocument storage
13Revenue/dashboard/notary/revenueDollarSignEarnings tracking
14Analytics/dashboard/notary/analyticsBarChart3Performance metrics (requires analytics feature)
15Client reviews/dashboard/notary/reviewsStarClient feedback on completed sessions
16Messages/dashboard/notary/messagesMessageSquareCommunication hub (badge: unread)
17Notifications/dashboard/notary/notificationsBellAlert center (badge: new)
18Settings/dashboard/notary/settingsSettingsAccount configuration

The Session Pipeline — How a Job Flows

Quote request → your quote → accepted → client pays → you confirm payment → session runs → review left. Each stage has a home:

Pipeline

Prospective clients who've browsed or shown interest — badge counts new leads. Warm leads decay fast; a response within hours converts, a response in days doesn't.

Quotes

Respond with your fee and a proposed start time. Statuses run Requested → Sent → Active/Declined. Acceptance pencils in your proposed time and opens the client's payment step — the session isn't yours to run until payment confirms, so quote only times you can actually honor.

Active Sessions

Statuses run Scheduled → Live → Completed. Start session (or Rejoin live) opens the live toolkit: video call, whiteboard annotation, document upload/review, digital signature capture — the full remote signing workflow in one screen.

Before any session: prepare the documents. Mid-session document hunting is the difference between a 20-minute signing and a frustrated review.

During the call, Participants is for Hold, Release, and Remove. For uploaded ID, open ID Reviews in the session toolbar instead. Request ID asks participants to upload from their waiting room; the request is optional and does not block joining. In ID Reviews, use Open document to inspect each upload in a new tab, then Mark reviewed or Flag concern, with an optional review note. If a file cannot be opened, Flag concern is still available; expand Add review note (optional) to record the problem. A reviewed status records your assessment, not identity verification by estateTT. ID uploads are stored privately — only you (as the session's notary) and the uploader can open them; other participants cannot. New uploads after a recorded review return that participant to Awaiting review.

Appointments & Availability

Appointments is your scheduled calendar; Availability is where your windows come from — weekly hours, booking preferences (slot length, buffer), and time away. Keep availability honest: it gates the appointment slots you create yourself, and it's the discipline that keeps your quoted times real — a quote that proposes a time outside your windows books you when you can't serve.

Verifications

The sidebar's Verifications entry opens the ID Reviews records page. It shows uploaded ID information and your recorded review outcomes, with Mark reviewed and Flag concern actions. For opening the actual uploads during a call, use that session's ID Reviews toolbar panel. These records do not certify identity, record a completed notarial act, or establish compliance with your jurisdiction's rules.

Payment reviews

A queue of client payment records for your sessions — confirm receipt once funds actually clear. This is also where your PayPal connection status lives (connect/manage the payout account). Clients see your confirmation — a payment you confirmed before it cleared is your problem, not theirs.

Client reviews

Ratings and written feedback after completed sessions, with your average. This is your marketplace ranking material — prospective clients choosing between notaries see it. Recurring complaints in reviews are your quality-control feed.

Assessments

Assessment tasks linked to clients or sessions — track, complete, and file them against the right context.


Clients

Past and current clients with their session history. Review the history before a repeat session — a client whose documents were complex last time deserves prep, not rediscovery.

Documents

Signed/notarized documents, client records, compliance files — organized by client or session. This is your professional archive: if a notarized document is ever contested, what you filed here is your record.

Revenue

Confirmed payments, pending amounts, lifetime earnings, a trend chart, and the complete history. Payment setup also lives here — the PayPal connection that gets you paid (direct invoicing is the fallback when a client pays off-platform).

Analytics

Total sessions, completion rate, confirmed revenue, average duration, session volume over time, and your recent workload — requires the analytics feature. The useful question it answers: is the practice actually growing, or just staying busy.

Messages & Notifications

Messages is the practice's conversation record — quote requests, client threads, follow-ups — and it's a fuller workspace than a chat window. The thread list is searchable, each thread carries its own unread count, and the sidebar badge totals them: replies arrive without refreshing, and opening a thread marks it read. New Engagement starts a conversation when you need to reach someone new.

Inside a thread the tools earn their keep: in-thread search recovers "what did they agree about the second document," attachments under 10 MB carry the scan or the draft inside the conversation it belongs to, and Export produces a PDF transcript of the whole thread — the artifact you want in hand if a signing is ever questioned. Two honest behaviours worth knowing before you need them: Delete conversation removes your copy — the client keeps theirs — and a pasted phone number or email is automatically replaced with [REDACTED] (sharing contact details is against the Terms of Service; the filter is mechanical, not a warning). Threads tied to a Document Room are flagged as such and go read-only when the engagement closes — the history stays.

Notifications is the event feed, separate from messages — new requests, session reminders, payment confirmations. Badge counts mean something's waiting.

Settings

Tabs: Professional profile, Practice details, Licence & credentials, Tax configuration, Client payments, Notifications, Security. The two that directly affect revenue: a complete professional profile (clients choose on it) and a live PayPal connection under Client payments (payouts stall without it).


Workflow: Completing a Notary Session

  1. Quote request arrives — notification + Pipeline badge
  2. Quote — fee + a proposed time inside your availability
  3. Accepted → client pays → you confirm the payment in Payment reviews
  4. Session runs — Active Sessions → video, whiteboard, documents, signatures
  5. Review ID — session toolbar → ID Reviews → Open document → record your review or concern; the Verifications records page shows the outcome
  6. Recorded — Revenue updates; the client may leave a review

Troubleshooting

Can't join a session? Confirm you're logged in and the session hasn't expired; check connectivity.

Payment not received? Verify your PayPal connection is live under Settings > Client payments — estateTT never holds funds, so a broken connection means a broken payout.

Quote request missing? It may have come via Messages instead — check there.


Need Help?

Click the Help button on any page, email support@estatett.com, or reach us through the contact page.