Find, apply for, and manage your rental — from search to move-out.
The Individual Renter workspace follows your tenancy journey: search → tour → apply → sign → move in → live → renew or move out. Your home screen adapts to whichever stage you're in, so what you see is always the next thing that needs doing.
Renting is its own workspace, separate from buying. If you also want to buy, the Buyer workspace link in the sidebar switches you to the purchase tools — mortgage readiness, a mortgage calculator, and lender activity.
When you log in, you land on your Home screen, and the sidebar on the left is how you move between sections. Each section below is written the way a friend who's rented before would explain it — what the page is really for, and the mistake people make on it.
The first question every renter asks is "what do I do next?" — the home screen answers it, because what you see depends on where you are in the journey:
Also on the page: a profile nudge (your home country and residency status power your search defaults — fill it in once), saved rentals, and a bridge card to the buyer workspace.
Set your home country and residency status early — they drive your default search filter and the badge landlords see on your applications. Beyond that, treat the home screen as your stage indicator: whatever it surfaces is usually the next thing to handle.
Select "Renter" at sign-up and confirm your email.
Add your details, home country, and residency status. This isn't cosmetic — landlords review these when deciding on applications, and your home country sets your default search market.
Search from the home screen or browse the full rental directory. Save anything promising — availability moves fast.
As you browse, the listings page keeps a Recently viewed rail of places you opened, plus a Similar to what you viewed rail — so you can resume a search without retracing steps. Both work before you sign in; your history carries into your dashboard when you do.
Request a tour for anything you're serious about. Then apply with your move-in date, lease term, and occupant count — applications are tracked in Applications.
Approved → the landlord finalizes lease documents → they appear under Applications for review and acknowledgment. The lease isn't finalized until you acknowledge them.
Work the Move-in checklist: co-sign documents, first month's rent, deposit — arranged directly with your landlord.
Rent is paid directly to your landlord — estateTT never collects it. What the platform gives you is the record: log each payment in Payments and your landlord confirms it. That verified payment history is yours — useful for disputes, references, and future applications.
| # | Label | Href | Icon | Description |
|---|---|---|---|---|
| 1 | Home | /dashboard/renter | LayoutDashboard | Rental overview |
| 2 | Ask AI | (dynamic) | Bot | Platform AI assistant |
| 3 | Applications | /dashboard/renter/lease-applications | FileText | Lease applications and documents |
| 4 | Payments | /dashboard/renter/rent | FileText | Rent payment records |
| 5 | Utilities | /dashboard/renter/utilities | Droplet | Utility setup for your address |
| 6 | Move-in | /dashboard/renter/move-in | ClipboardCheck | Move-in checklist |
| 7 | Renewals | /dashboard/renter/renewals | RefreshCw | Lease renewal proposals |
| 8 | Move-out | /dashboard/renter/move-out | DoorOpen | Move-out process |
| 9 | Maintenance | /dashboard/renter/maintenance | Wrench | Maintenance requests |
| 10 | Calendar | /dashboard/renter/calendar | Calendar | Tours, lease dates, rent due |
| 11 | Scheduled Tours | /dashboard/renter/tours | HomeIcon | Property tour appointments |
| 12 | Saved | /dashboard/renter/saved | Home | Saved rentals |
| 13 | Services | /dashboard/renter/services | Wrench | Service providers in your area |
| 14 | Messages | /dashboard/renter/messages | MessageSquare | Communication hub |
| 15 | Buyer workspace | /dashboard/buyer | HomeIcon | Switch to buyer tools |
| 16 | Settings | /dashboard/renter/settings | Settings | Account configuration |
Note: Applications shows a badge for applications still awaiting a landlord response. Maintenance shows a badge for open service requests. Messages shows a badge for unread messages. Settings shows a dot when your profile needs an update.
"Did they say yes?" is the question this page answers. Every application you've submitted lives here with its status: Pending (landlord hasn't responded), Under review, Approved, or Declined — and the sidebar badge counts pending and active leases, so you know before you open it whether something needs you.
The part that matters most: when a landlord finalizes lease documents, a "Documents to review" banner appears. Opening and acknowledging each document is what finalizes the lease — a lease sitting unacknowledged isn't done, and a landlord can move on to another applicant.
Filter by status to see which applications need your attention versus which are waiting on the landlord. A long Pending isn't a rejection — a follow-up in Messages beats assuming the worst. And read documents before you acknowledge them; the acknowledgment is recorded.
Rent is the one thing everyone assumes the platform handles — it doesn't, and learning that here is cheaper than learning it on the first of the month. This is your verified rent ledger: payments you've recorded, and which ones the landlord has confirmed.
Important: estateTT does not collect or process rent. You pay your landlord directly; Payments is the shared record both sides see.
So why record every payment? Because a landlord-confirmed payment becomes proof — of reliability for future applications, and of what was actually paid if a dispute ever arises. Record as you pay rather than in batches; a payment logged weeks later is weaker evidence than one logged the same day.
The trap with utilities is timing, not difficulty. Set up electricity, water, and other accounts for your address here — the provider list follows your property's jurisdiction, so you only see companies that actually serve it.
Timing matters: set these up before move-in day. Utilities that start after you arrive mean days without them.
Everything between "lease signed" and "keys in hand": co-sign documents, first month + deposit coordination, and the items your landlord expects complete before handover. Start it the day the lease signs — the checklist exists because most move-in delays are a missed item, not a slow landlord.
When your lease end date starts feeling close, this is where "are we renewing?" gets answered formally. When your landlord proposes a renewal, it appears here next to your current lease — proposed rent, term, and dates side by side with what you have now.
You can accept, decline, or counter with your own proposed rent and notes. Everything stays on record — proposed terms, your response, the outcome. Notice periods shown follow the property's jurisdiction.
Compare the proposal against your current lease before answering — small increases compound over a year. If the terms are close, counter rather than decline: a counter keeps the conversation alive on record. And check the notice context early — jurisdiction rules decide how much time you actually have to decide.
The end-of-tenancy record, shared between you and your landlord — move-out records, responses, and the final state of the tenancy.
Start early — jurisdiction notice periods apply, and starting late can cost you a month. Keep everything on-platform, because the shared record is what protects your deposit and your reference. The final walkthrough and the deposit return itself are coordinated directly with the landlord.
Something's broken — the real question is whether reporting it gets it fixed. Report an issue here and track it from open to resolved. Your landlord sees the same list — no "I never got the message" on either side — and the sidebar badge counts open requests.
What gets a request fixed fastest is detail: photos, where in the unit it is, and when it started beat "sink broken" every time. If a request stalls, follow up through Messages — the request is the record, the message is the nudge.
The calendar's quiet trick is that you don't build it — it builds itself. Three sources feed it automatically: your rental viewings (requested and confirmed), your lease's start and end milestones, and your rent-due dates, which the platform generates straight from the lease schedule — the amount is shown, and they recur on whatever rhythm your lease sets: monthly, quarterly, or weekly.
View it however the week demands — Month for the shape of things, Week or Day when it's crowded, Agenda when you just want the list. Search and filters narrow by event family or status once it fills up — and once you have a tenancy running, it will.
Every entry is a door, not just a label. Click a viewing and its detail drawer opens; click a lease milestone and you land on the lease record; click a rent-due date and it takes you to Payments — which is exactly where you'd want to go, since that's the date your record should be hitting. A viewing that needs a new time is flagged so it can't slip past you. And for rental plans the platform doesn't already know about, New appointment books your own — just note this calendar keeps itself rental-focused, so it only surfaces appointments tied to a rental context.
Tours are requested from the rental listing itself — this page is where you manage them once they exist. Two ways to look at the same schedule: a calendar view, or a list that shows each tour as a card with the date, time, property, location, host agent, and a status chip.
Open a tour and you get its full details — property, host, status — plus shared notes you can add to. The confirmation itself is the host's job: once they confirm, the status chip moves. Either way the tour is already on your Calendar — every rental viewing lands there from the moment it's requested, not just the confirmed ones.
Rentals move fast. Request the tour when you find the listing, not after you've thought about it for a week. And if this page is empty, it's telling you something — the empty state links straight back to browsing rentals.
Your bookmarked rentals. Treat it as a working shortlist, not an archive — revisit it, remove what's gone cold, and move on what's still right before someone else does.
Local service providers matched to your property's jurisdiction — the people you need at move-in and move-out (cleaners, movers, installers). Book them early; end-of-month slots fill first. If you need someone this page doesn't surface, the wider professionals directory is the place to look.
Somewhere inside every tenancy are a hundred small conversations — the viewing that moved twice, "while you're here, the tap drips," the renewal that started as a casual question. Messages is where all of it lives, and it's built to be the tenancy's memory rather than a chat window. The sidebar badge keeps count of your unread messages.
The list on the left is every thread you have — landlord, agent, providers — each with its own unread count. New messages arrive without refreshing, and opening a thread marks it read. New Engagement starts a thread when you need to reach someone new.
Inside a thread, the tools earn their keep:
Two honest behaviours worth knowing before you need them. Delete conversation removes your copy — the other side keeps theirs, so don't treat delete as erasure. And if you paste a phone number or email into a message, the platform replaces it with [REDACTED] — sharing contact details is against the Terms of Service, and the filter is automatic, not a warning.
All of which is why keeping rental communication on-platform isn't just tidiness: both sides see the same record, and on the day "they never told me" meets "I did, on the 4th," the thread settles it without a raised voice.
Profile, contact details, home country, residency status — the sidebar dot is the platform telling you something here needs attention. Home country and residency aren't decoration: they shape your search defaults and appear to landlords reviewing your application, so a complete profile quietly strengthens every application you send.
No rentals showing on my home screen? Widen your filters or browse the full rental directory.
Application says "Pending" for a long time? The landlord hasn't responded — a polite follow-up in Messages is reasonable after a few days.
A document needs reviewing? Open the "Documents to review" banner in Applications — acknowledging it is what finalizes the lease.
Rent payment not showing as confirmed? Record it in Payments, then ask the landlord to confirm — confirmations come from their side.
No renewal proposals? They only appear when the landlord creates one — raise timing in Messages before your notice window narrows.
Profile dot won't go away? Complete your profile in Settings — home country and residency status included.
Click the Help button on any page, or email support@estatett.com. Not signed in? The contact page reaches the same team.