Individual Seller — User Guide

List, market, and sell your property — from first listing to accepted offer, with the professionals who get it over the line.

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Before you start

Two things decide whether this guide applies to you:

1. Your buyers engage through estateTT. Offers and inquiries arrive from buyers signed in on the platform — so the negotiation steps below begin when a buyer engages with your listing here. If a sale is already arranged off-platform, your listing, documents and records can still live here, but the offer flow starts with the next buyer who comes through the marketplace.
2. estateTT does not do the legal closing or move the money. It is a technology platform — it does not provide legal, financial, tax, valuation, or conveyancing advice, and it does not act as an intermediary in the closing. Your notary completes the conveyance; the buyer pays you directly. What the platform gives you is the coordination and the record — who offered what, which professionals are engaged, and what stage everything is at.

If both fit how you work, read on.

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How this guide is organized

Selling a property is a track with an end. You list, buyers find it, offers arrive, you negotiate, you accept — and then the professionals take it over the line while your notary does the legal closing. This guide follows that track.

Three things attach along the way:

• Cost and capital — Selling support to engage professionals, Pipeline to track them, Invoices when they bill you.
• Your own paperwork — Readiness Packages for refinance and construction reviews, Documents for the private record.
• Coordination — Calendar for showings and sessions, Messages for anything with a person attached, Settings for the account itself.

Every section below tells you its place on the track, what each action does, what changes as a result, and exactly where you land.

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Overview

You land on your Dashboard when you sign in. Use the sidebar on the left to move between sections.

Two things about this workspace are worth knowing from the start. First, it is built around the sale journey rather than around transactions — the platform's job is to keep the record straight while your notary does the conveyance. Second, if you sell as a business with staff or a portfolio to manage, that is a different workspace — see the Company Seller guide.

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Getting Started

Place on the track: the setup that makes every later step work.

Step 1: Sign Up

Select "Property Seller" at sign-up and confirm your email. (That's the individual seller role — the company seller role is a separate option for businesses.)

Step 2: Complete Your Profile

Buyers see your name and profile — a complete profile builds trust before the first inquiry arrives.

Step 3: Review Your Subscription

Settings > Subscription covers your plan and billing — the public pricing page lists what each plan includes. Adding listings is limited by your plan — the platform checks your entitlement before a new listing is created.

Step 4: Create Your First Listing

Add listing → fill in address, price, description, photos → set Status to Active when you're ready for it to be public. Photos and a real description decide whether qualified buyers engage at all.

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Sidebar Navigation

Place on the track: your map. Every entry is a stop on the track or one of the attached lines.

The sidebar also shows Ask AI — the in-app assistant — and an Upgrade Plan link when your account is eligible to change plans.

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Dashboard

Place on the track: the starting point, and the fastest read on where your sale stands.

Four numbers, top to bottom:

• Total Views — attention your listings are getting
• Active Listings — on the market now
• Pending Sales — accepted offers; the property is under contract
• Properties Sold — completed

Below the stats: your listings table, Incoming offers needing a decision, a views chart, and widgets for your plan, financial records, and readiness packages. A Recently viewed rail shows the properties you opened most recently — useful when pricing: browse competing listings, then compare yours against what's actually on the market.

"Add listing" is where every sale starts — it opens the listing modal.

What happens next: work whichever number needs you — no views means go to Listings and strengthen the listing; offers waiting means go to Offers and decide.

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Listings

Place on the track: step 1. Where every sale enters the system.

Go to: Listings in the sidebar (/dashboard/seller/listings)

Every property you've listed lives here — the same table appears on your dashboard. Each row shows the listing's status (Active, Pending — under contract after an accepted offer, or Sold) with two actions: Edit (opens the listing modal — details, photos, price, and the Status dropdown) and Schedule Showings (jumps to your Calendar).

To mark a property sold: Edit → set Status to Sold → save. Click the property's address to open its public page — the fastest way to see your listing the way a buyer sees it.

Using it effectively

• Photos first. Listings with strong photos get more views — the single highest-leverage edit you can make
• Check what buyers see — open the public page and judge it like a buyer; if it wouldn't convince you, it won't convince them
• Update status promptly — a stale "Active" listing still attracts inquiries you can no longer serve; accepting an offer moves it to Pending for you

What happens next: a live listing starts collecting views — watch them in Analytics, and expect inquiries and offers in Messages and Offers.

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Offers

Place on the track: step 3. Where the deal is decided.

Go to: Offers in the sidebar (/dashboard/seller/offers, badge shows pending)

Every buyer proposal on your properties: the offered amount, the buyer, the property, and status. The statuses:

• Pending — live, needs your decision: Accept offer, Decline (both confirm before committing), or Counter — enter your price and the buyer is asked to accept or decline it
• Recommended — your assigned agent has flagged this offer for your attention; same accept/decline decision
• Countered — your counter-offer is with the buyer, awaiting their answer. Their decision arrives as a notification and the status updates here: accepted means the property goes under contract at the countered price; declined means the counter is dead but the original offer stands until the buyer withdraws it
• Accepted — done; and here's the part most sellers miss: a notary session card appears on the accepted offer so you can kick off the conveyancing step — "Request notary service" if none is engaged yet, "Review quote" when the notary's quote is ready (opens your Pipeline at that session), "View session" once a session exists
• Rejected / Withdrawn / Expired — closed

Accepting an offer also moves the property to Pending (under contract) automatically. There is no automatic way back — if the deal falls through, set the listing back to Active yourself in Listings (Edit → Status).

Using it effectively

• Respond promptly. Buyers disengage when sellers go quiet — even a decline is better than silence
• Compare against evidence, not hope — use the Recently viewed rail's comparable listings to sanity-check the offer against the market
• Ask about financing in Messages — a buyer's document readiness is shared with their lender, not with you; the honest way to gauge a buyer is to ask how far along their financing is
• After accepting, move on the notary session quickly — that's where deals stall

What happens next: accept, and the notary session card on the offer takes you to Pipeline — where every professional engagement is tracked.

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Selling support

Place on the track: step 4 — where you engage the professionals around your sale.

Go to: Selling support in the sidebar (/dashboard/seller/services, the gavel icon)

Where you engage professionals for the work around your sale: request a valuation (a defensible asking price), request a notary service (the conveyancing step), and the preparation paths for refinance and construction. Flagged items on your applications surface "Action required" cards here and in the sidebar.

It is not a repairs or renovation marketplace — contractors and trades are outside this surface. Before you sign in, the public professionals directory lists the valuators and notaries available on the platform.

What happens next: every engagement you start here lands in Pipeline, which tracks it to completion.

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Pipeline

Place on the track: step 4's registry — every professional engagement, tracked.

Go to: Pipeline in the sidebar (/dashboard/seller/pipeline, badge shows items awaiting your action)

The Pipeline is not a deal tracker — it's the registry of every professional service you've engaged: valuation assignments, notary sessions, refinance and construction applications, and agent broadcasts. Each request shows its stage and the next action — "Quote ready to review" when a provider has priced your request — so a stalled engagement always shows whose move it is.

This is also where Agent broadcast lives: Launch broadcast sets the terms for connecting with listed agents on estateTT.

Using it effectively

• A stalled engagement almost always has a pending action — find whose before chasing
• When a quote arrives ("Quote ready to review"), the badge appears — accept or decline the quote here, and the professional's invoice lands under Invoices after acceptance
• The offer-page notary "Review quote" link deep-links to the notary session row on this page

What happens next: quotes you accept become invoices; sessions you start show up in Calendar.

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Readiness Packages

Alongside the track: your own document readiness room — for refinance and construction, not the sale.

Go to: Readiness Packages in the sidebar (/dashboard/seller/readiness-packages)

This is your document room — not a view of buyers' paperwork. When you start a refinance or construction readiness review, the platform creates a room that organizes the documents that path requires, tracks what's uploaded and what's missing, and prepares the package a lender will eventually review.

When to use it: selling isn't the only reason a property needs paperwork. Refinancing against the property or funding a construction project both start with the same question a buyer's lender asks — can you document what you're claiming? Start the review, upload what's asked, and the room tells you where the gaps are before a professional finds them.

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Documents

Alongside the track: the private file record.

Go to: Documents in the sidebar (/dashboard/seller/documents)

Your property paperwork: title documents, survey plans, certificates — organized in a workspace marked "Private to your dashboard". Files here are for you; they are not shared with buyers or agents from this page. (Sharing happens where the platform is designed for it — a readiness package room prepares documents for a lender's review; there's no general "send this file to a buyer" feature.)

Why upload early: a sale moves at the speed of its paperwork. Title and survey documents are the first things a serious buyer's professionals ask for — having them organized means you're ready when the right sharing surface asks for them.

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Financials

Alongside the track: the books — a ledger you maintain.

Go to: Financials in the sidebar (/dashboard/seller/financials)

A transaction ledger you maintain — income and expense records you log yourself via "Log transaction" (amount, currency, category, property). Sales don't auto-appear here: when your deal closes, record it yourself so your books stay complete. Summary cards and charts total your records — where transactions span multiple currencies, the page says so honestly rather than mixing figures.

Boundary: estateTT records transactions for your books; it does not collect proceeds or take a closing fee. Money moves between you and the buyer directly.

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Invoices

Alongside the track: the cost line — paying your professionals.

Go to: Invoices in the sidebar (/dashboard/seller/invoices, badge shows unpaid)

When a valuator or notary you've engaged bills you, the invoice lands here — number, issue date, service type, property, professional, and the amount/tax/total breakdown. Filter by Outstanding / Settled / Voided, search by invoice, property, or professional, download the PDF.

The card tells you what gates payment: "Open payment workflow" when it's ready to pay, "Accept quote to open payment workflow" if you haven't accepted the quote yet, or "Payment workflow needs professional setup" if the professional hasn't connected their payment method (nudge them in Messages).

Boundary: payment is arranged directly with the professional — estateTT records the workflow and status but doesn't hold or process these funds. Platform subscription billing lives separately under Settings > Subscription.

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Analytics

Place on the track: step 2's instrument — is anyone finding your listing?

Go to: Analytics in the sidebar (/dashboard/seller/analytics) — requires a plan with the analytics feature

Two questions answered with data: are people viewing your listing, and are views converting to inquiries? High views + no inquiries usually means the price or photos are the problem; low views means the listing isn't being found — check completeness and visibility.

What happens next: a listing that isn't converting goes back to step 1 — price and photos in Listings.

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Calendar

Alongside the track: every appointment in one view.

Go to: Calendar in the sidebar (/dashboard/seller/calendar)

Property appointments, professional sessions, bank meetings, and offer deadlines in one view. Check it before confirming anything new — double-booking a showing is an easy way to lose a warm buyer.

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Messages

Alongside the track: the conversation record.

Go to: Messages in the sidebar (/dashboard/seller/messages, badge shows unread)

Buyer inquiries, agent coordination, notary and provider threads. New offers post into the conversation as a text note so you can see them in context — the decision itself (Accept offer / Counter / Decline) happens on the Offers page. Keeping deal communication on-platform gives you a record when "we agreed to X" gets contested later.

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Settings

Alongside the track: account configuration.

Go to: Settings in the sidebar (/dashboard/seller/settings)

Three tabs: Profile (what buyers see), Security (sign-in and account protection), and Subscription (your plan and billing). There are no notification preferences on this surface today — email support@estatett.com if you need alerts adjusted.

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Workflow: Selling Your Property Step by Step

Place on the track: the whole journey, end to end.

1. Create a listing — strong photos, honest description, competitive price (get a valuation through Selling support if you want a defensible number)
2. Respond to inquiries — first impressions happen in Messages; new offers post there as a note, and you decide them on the Offers page
3. Evaluate offers — weigh price and terms; ask buyers about their financing progress directly (their readiness package belongs to their lender, not you)
4. Accept — the property goes to Pending automatically; the notary session card on the accepted offer starts the conveyancing leg, and your Pipeline tracks every professional you engage along the way
5. Close off-platform — your notary completes the legal work; when funds and title have moved, Edit the listing → Status: Sold → record the sale in Financials for your books

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Troubleshooting

Listing not getting views? Update the photos first, then check price against comparable listings, then strengthen the description.

How do I mark a listing as Sold? Go to Listings, open Edit on the property, set Status to Sold, and save.

Where do sale proceeds come from? Not through estateTT — coordinate payment directly with your buyer.

Can't see Analytics? It requires a plan with the analytics feature — check Settings > Subscription.

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Need Help?

Click the Help button on any page, email support@estatett.com, or use the contact page.